How it Works
Most companies will give you just an estimate of when they can pick up your vehicle and when it will be delivered – usually a three to five day window and most will store your vehicle for you if the pick-up dates or delivery dates don’t work for you.
Now, before the company drives off with your vehicle they need to perform a full inspection and provide you with a report that you’ll sign, too. Make sure you carefully inspect your car and that the report accurately describes its present condition, including windows, internal dash, seat condition, etc… – this is how your car should arrive; however, if some damage should occur, the inspection is the record that the insurance company will refer to. This report will also record the mileage, gas gauge and dates for pick up and delivery.
Also, clean out your car thoroughly. Most companies won’t take responsibility for any loose items left in the vehicle. Remove tools, personal items and anything of value.
When the vehicle is delivered to you after the move, inspect it carefully before signing. This is the time to note any damage or missing items. Take your time so you can cover every inch, both inside and out. Refer to the initial inspection sheet. Again, this is how the insurance company will decide what is covered.